Duration 90 Hrs


Comprehensive and hands-on, Administration Essentials for New Admins is the core training that ensures your success with Salesforce. It’s a must for new administrators. We recommend administrators take this course before starting a Salesforce deployment or when taking over an existing deployment.

Customize your application, including page layouts, fields, tabs, and business processes •
Create a secure Salesforce environment • Maintain and import clean data • Create high-value reports and dashboards • Set up workflow automation

Course Outline


Salesforce Administrator and Platform App Builder

⦁ Cloud and Cloud Computing
⦁ Services of Cloud
⦁ Sales Cloud, Marketing Cloud, Service Cloud
⦁ Lead Conversion Process
⦁ Assignment Rules, Escalation Rules
⦁ Creating a custom App, object, tab, field
⦁ Relationship between Objects Lookup and Master-Detail
⦁ Junction Object
⦁ Formulas and Validations
⦁ Page Layouts and Record Types
⦁ Data Security
⦁ Automation Tools workflow Rules, Process Builder, Approval Process, Flows
⦁ Data Management
⦁ Reports and Dashboard
⦁ Chatter

Salesforce Platform Developer

⦁ Apex and Features of Apex
⦁ OOPs concepts
⦁ Collections – List,Set,Map
⦁ DML statements and Functions
⦁ Apex Triggers
⦁ Apex Testing
⦁ Visual force Types of Controller
⦁ Integration REST API and SOAP API
⦁ Asynchronous Apex
⦁ Lightning Web Components


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