A Salesforce Administrator solves business problems by customizing the Salesforce Platform. They build, configure, and automate technology solutions to deliver business value. Salesforce Administrators work with stakeholders to define system requirements and customize the platform. Most importantly, they enable users to get the most out of Salesforce technology.
Core skills Admins should strive to develop to be successful include:
- Product Management
- User Management
- Data Management
- Security
- Business Analysis
- Automating Processes
- Analyzing Data
- Problem-Solving
- Communication
- Learner Mindset
- Attention to Detail
What does a Salesforce Admin do?
- Works with stakeholders to define system requirements and customize the platform.
- Enables users to get the most out of Salesforce technology.
- Understands how to make the platform work for their company’s goals.
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